TERMS & CONDITIONS
 
 

Welcome to Couturecrest – Your Style, Our Responsibility  

Couturecrest, managed by Novatrade Solutions, is committed to ensuring a secure, enjoyable, and reliable shopping journey for men’s and women’s accessories. The following Terms & Conditions describe your rights, responsibilities, and obligations while using our platform.  

By accessing or purchasing from Couturecrest, you acknowledge that you have read, understood, and accepted these Terms & Conditions. We encourage you to go through them carefully before browsing or placing an order.  

Definitions  

• “We,” “Us,” “Our” – Refers to Couturecrest and its authorized representatives.   
   
• “You,” “User,” “Customer,” “Buyer” – Refers to any individual visiting or purchasing through our website.   
   
• “Products” – All men’s and women’s accessories offered for sale on our platform.   
   
• “Services” – Includes our online shopping platform, customer support, and other features made available by Couturecrest.  

Acceptance of Terms

Using our platform or making a purchase indicates your agreement with these Terms & Conditions. If you do not agree, please stop using the website. We may revise or update these terms at any time, and changes will be reflected online. Your continued use after updates will be treated as acceptance of the revised terms.   

Eligibility to Use the Website  

• Minimum Age: Users must be at least 18 years old to shop or register.   
   
• Parental Consent: Users below 18 may use the website only with permission from a parent or guardian. Accounts failing to comply may be restricted, suspended, or terminated.  

Account Registration & Security  

Creating an account unlocks exclusive website features. By registering, you agree to:  

• Provide accurate and truthful information.   
   
• Keep login details private.   
   
• Inform us immediately in case of suspected unauthorized access.  

Each person may maintain only one account. Any account with false or misleading information may be suspended. Information shared during registration is managed in line with our Privacy Policy.   

Acceptable Use  

While accessing Couturecrest, you agree to:  

• Use the website only for legal shopping purposes.   
   
• Avoid fraudulent or harmful activity.   
   
• Keep your payment and contact details accurate.   
   
• Receive promotional updates, with the option to opt out anytime via account settings or customer support.  

Product Information & Pricing  

We aim to provide accurate details about products, prices, and availability. However, errors may occur. Product availability, descriptions, and pricing may be updated or corrected, and in some cases, discrepancies could lead to order cancellations.   

Ordering & Payment  

• Orders are confirmed only after payment authorization.   
   
• Payments are accepted via all major cards along with trusted online wallet services.   
   
• Billing details must match the selected payment method.   
   
• Payment failures may delay or cancel your order. We are not responsible for payment gateway issues outside our control.  

Shipping & Delivery  

Orders are processed in accordance with our Shipping Policy. Delivery times may vary due to location, weather, or unforeseen circumstances. Unexpected factors may cause delays for which we cannot be held liable.  

Please check our Shipping Policy for full details.   

Returns & Refunds  

We accept returns only for unused products in their original packaging with all labels intact. Refunds are credited back to the original payment method once approved.   
For more details, refer to our Returns Policy.   

Order Cancellations  

You may request cancellation before the order is processed. Once shipped, cancellations are no longer possible. Orders may also be canceled by us due to:  

• Payment issues   
   
• Incorrect details provided   
   
• Stock unavailability  

See our Cancellation Policy for complete guidelines.   

Intellectual Property Rights  

• Ownership: All website content, including text, graphics, images, and logos, is owned by us or used under proper authorization.   
   
• Restrictions: Copying, altering, or commercially using our content without consent is prohibited.   
   
• User Contributions: Reviews, feedback, and submissions provided by users may be displayed or used by us. Any inappropriate or offensive content may be removed.   
   

Privacy & Use of Data  

Personal details are collected to process orders and enhance services. You can request edits or removal of your data at any time. Data may be shared only with trusted service providers essential for operations. Please review our Privacy Policy for further details.   

User Responsibilities  

Users must not:  

• Engage in illegal or deceptive behavior.   
   
• Harass other users or post offensive content.   
   
• Breach any part of these Terms & Conditions.  

Violations can lead to account suspension or termination.  

Dispute Resolution  

We encourage contacting our customer support team for dispute resolution. If necessary, disputes may go through mediation or arbitration before pursuing legal action.  

Limitation of Liability  

We are not responsible for:  

• Indirect or incidental damages resulting from website use.   
   
• Payment or transaction errors caused by third-party providers.   
   
• Interruptions or technical issues beyond our control.   
   
• Products being sold without any implied or express warranties.  

Governing Law  

These Terms & Conditions fall under the jurisdiction of Indian legislation. Any disputes will be subject to the jurisdiction of Indian courts.   

Severability  

If any provision of these terms is found to be invalid, the remaining provisions shall continue to remain enforceable.   

Force Majeure  

We are not liable for interruptions caused by:  

• Natural disasters   
   
• Government regulations   
   
• Supply chain disruptions   
   
• Technical malfunctions  

Reasonable measures will always be taken to minimize interruptions.  

Updates & Support  

Our Terms & Conditions may be updated from time to time. Updates take effect immediately upon posting. Users are encouraged to review the latest version regularly.  

For any support or queries, please contact us at novatradesolution2@gmail.com.  

We thank you for choosing Couturecrest, where every accessory is designed to add a unique touch to your style.