PRIVACY POLICY
 

Welcome to Couturecrest – Safeguarding Your Privacy, Honoring Our Promise  

At Couturecrest, operated by Novatrade Solutions, your privacy is one of our highest priorities. Alongside showcasing our latest men’s and women’s accessories, we take strong steps to keep your personal data protected. This Privacy Policy outlines how we collect, manage, and secure your information so your shopping experience stays safe and enjoyable.  

Throughout this document, “we,” “our,” and “us” refer to Couturecrest and our team. The words “you” or “user” represent our valued customers. By browsing our site or completing a purchase, you acknowledge and accept the practices explained here.    

Consent to Use of Information  

By exploring our website or placing an order, you consent to the collection, use, and processing of your details as described in this Privacy Policy. This policy should be read together with our Terms of Use, ensuring your personal data is handled responsibly at all times.    

Information We Gather  

To personalize your shopping journey and complete transactions, we may request:  

• Full Name    
   
• Email Address    
   
• Contact Number    
   
• Billing and Shipping Address  

When you create an account or subscribe to updates, we may also store preferences to enhance your browsing experience. We only collect details that you provide voluntarily during sign-up, checkout, or while reaching out to our support team.  

Important: We never store payment card details. All online transactions are securely handled by trusted third-party payment providers.    

Browsing Without Sharing Details  

You can freely explore our collections without submitting any personal information. Only when you register or place an order will we ask for necessary details. Mandatory fields are clearly marked, leaving you in complete control of the data you provide.    

Collection of Non-Personal Information  

For security and performance improvements, we may collect non-identifiable information such as:  

• Browser type    
   
• Device IP address    
   
• Pages visited within our website  

This information helps us improve navigation, recommend products, and maintain a secure shopping environment.    

Cookies and Your Shopping Experience  

Cookies are small files stored on your device that help us enhance your online journey.  

Benefits of Cookies:  

• Keep items saved in your shopping cart    
   
• Suggest personalized product options    
   
• Speed up checkout and navigation  

Most cookies expire after a browsing session. You can manage cookie preferences through your browser settings. Disabling them may limit features like cart saving or tailored suggestions.  

Third-Party Cookies  

Some third-party integrations on our website may use their own cookies. We do not control their use, but they operate under their respective privacy policies and follow legal data protection requirements.    

Order Processing and Secure Payments  

To complete your purchases, we may collect:  

• Billing and delivery details    
   
• Payment confirmation information  

All financial transactions are processed through highly secure third-party systems, ensuring your sensitive information is protected at every step.    

Feedback and Data Retention  

If you share feedback, reviews, or contact support, we retain this information to:  

• Improve service quality    
   
• Resolve queries efficiently    
   
• Comply with legal or regulatory obligations  

Stored communication also helps us refine our customer experience over time.  

Benefits of Creating an Account  

By registering with Couturecrest, you can:  

• Save preferences for quicker checkout    
   
• Receive exclusive updates on accessories collections  

During registration, we may request your name, email, and phone number. Payment details are encrypted and processed only via secure third-party gateways. From time to time, we may send offers based on your purchase history. You are free to unsubscribe whenever you wish.  

Why We Collect Your Data  

The data we collect helps us:  

• Complete and deliver your orders    
   
• Recommend suitable products    
   
• Enhance site safety and prevent fraud    
   
• Provide better customer assistance    
   
• Send optional marketing updates    
   
• Analyze behavior to improve services  

Your IP address may also be used to resolve technical issues, optimize speed, and present more relevant content.  

Sharing of Information  

We only share personal details when absolutely necessary, such as:  

• With partners, if you choose to opt in for promotions    
   
• For maintaining and operating the website    
   
• To comply with applicable laws    
   
• For fraud prevention and enforcement of Terms & Conditions  

We never sell personal information for advertising purposes without your approval. Third-party service providers may process some information to improve performance. If required by law or due to business restructuring, data transfers will follow this Privacy Policy.    

How We Protect Your Data  

Your data is safeguarded using strict measures including:  

• Encryption during storage and transmission    
   
• Secure servers with advanced protection technology    
   
• Limited access to sensitive data    
   
• Regular monitoring and security upgrades   
   

Helpful Tips to Keep Your Account Safe:  

• Create strong and unique passwords    
   
• Keep login details private    
   
• Stay alert to suspicious emails or phishing attempts   
   

Data Retention Period  

We retain personal information for a duration of 8–12 months, depending on user activity, to:  

• Provide support after purchases    
   
• Process returns and refunds    
   
• Study shopping behavior for improvements  

You may request earlier deletion of your data, subject to compliance with applicable laws.    

Your Rights Over Data  

You are entitled to:  

• Access and correct any inaccurate information    
   
• Unsubscribe from promotional communications anytime    
   
• Request a portable copy of your data  

Links to Other Websites  

Our platform may include links to external sites. Please note that we are not responsible for how those websites manage data. Always review their privacy practices before sharing personal information.    

Age Limitation  

Couturecrest is meant for individuals aged 18 or older. Customers below 18 may only use the site under parental guidance. Orders placed by minors without consent may be canceled.    

Contact Information  

If you have questions about how your data is handled, please reach us at novatradesolution2@gmail.com.  

Legal Jurisdiction  

This Privacy Policy complies with Indian law. Any disputes or claims will be handled under the jurisdiction of Indian courts.    

Updates to Privacy Policy  

We may revise this policy periodically for security, legal, or operational purposes. Any updates will be published here. Continuing to use our site after such updates indicates your acceptance of the revised policy.  

We remain committed to safeguarding your privacy while creating a secure and enjoyable shopping environment for every customer.